ITIL
From VoidWarranties - Hackerspace Antwerp, Belgium
Note: this article is about a passed event.
ITIL |
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ITIL (Information Technology Infrastructure Library) = methode om IT te structureren |
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From 2012/12/08 03:00:00 PM to 2012/12/08 06:00:00 PM |
Presenters (1): |
User:Franky |
Attendees (3): |
User:Ivom, TomD, Jobj |
Type: |
Talk |
Category: |
Infrastructure |
Location: |
Den Bunker |
Cost: |
0 |
Agenda points
ITIL is quite elaborate (see http://en.wikipedia.org/wiki/ITIL and be flabbergasted) but we'll focus on a few subtopics that are more common to be seen in a 'standard' IT deptartment during your day to day actions.
We'll look more closer at :
ITIL Service Transition (Change, Release, SACM, Testing)
ITIL Service Operation (Incidents, Problems)
and touch
ITIL Service Design (SLA's, Availability, Capacity)
Meeting notes
Join note taking during the meeting: http://piratepad.be/p/VoidWarranties
Facts about ITILRDF feed
Has Category | Infrastructure + |
Has Void org | true + |
Has attendee | Ivom +, TomD +, and Jobj + |
Has attendee amount | 3 + |
Has cost | 0 + |
Has description | ITIL (Information Technology Infrastructure Library) = methode om IT te structureren |
Has end date | 8 December 2012 18:00:00 + |
Has event type | Talk + |
Has location | Den Bunker + |
Has presenter | Franky + |
Has presenter amount | 1 + |
Has start date | 8 December 2012 15:00:00 + |