ITIL
From VoidWarranties - Hackerspace Antwerp, Belgium
Note: this article is about a passed event.
| ITIL |
|---|
| ITIL (Information Technology Infrastructure Library) = methode om IT te structureren |
|
| From 2012/12/08 03:00:00 PM to 2012/12/08 06:00:00 PM |
| Presenters (1): |
| User:Franky |
| Attendees (3): |
| User:Ivom, TomD, Jobj |
| Type: |
| Talk |
| Category: |
| Infrastructure |
| Location: |
| Den Bunker |
| Cost: |
| 0 |
Agenda points
ITIL is quite elaborate (see http://en.wikipedia.org/wiki/ITIL and be flabbergasted) but we'll focus on a few subtopics that are more common to be seen in a 'standard' IT deptartment during your day to day actions.
We'll look more closer at :
ITIL Service Transition (Change, Release, SACM, Testing)
ITIL Service Operation (Incidents, Problems)
and touch
ITIL Service Design (SLA's, Availability, Capacity)
Meeting notes
Join note taking during the meeting: http://piratepad.be/p/VoidWarranties
Facts about ITILRDF feed
| Has Category | Infrastructure + |
| Has Void org | true + |
| Has attendee | Ivom +, TomD +, and Jobj + |
| Has attendee amount | 3 + |
| Has cost | 0 + |
| Has description | ITIL (Information Technology Infrastructure Library) = methode om IT te structureren |
| Has end date | 8 December 2012 18:00:00 + |
| Has event type | Talk + |
| Has location | Den Bunker + |
| Has presenter | Franky + |
| Has presenter amount | 1 + |
| Has start date | 8 December 2012 15:00:00 + |
